FAQ's

The best way to book one of our rooms is through our website. You can also call us, however, it may take a little longer in busier periods. We accept cash and all major credit and debit cards.

Continental breakfast is included in our room rate and is served in the Parlour between 7am to 10am on weekdays and 8am to 10am on weekends.

We locally source our produce daily so everything is of a hight quality and fresh for our guests. Breakfast includes; fresh fruit, fresh fruit juices, selection of cereal, local yoghurts, freshly baked pastries, sliced meat, sliced cheese, fresh white and brown bread, preserves, egg boiling station and hot beverages.

You may cancel free of charge until 7 days before arrival. You will be charged the total price if you cancel in the 7 days before arrival.

Check in is from 3pm on the first day of your stay with us. If you arrive early and your room is ready, we will of course give you access early. Check out is at 11am on your departure day. Please make contact with us if you’d like to request an early check in or late check out. Whilst it’s not always possible, we will do our utmost to accommodate your travel plans where possible.

We have one travel cot available for guest use at Caboose. Please call us in advance of your stay to reserve use of this.

Please contact reception should you require directions, further recommendations, taxis or ironing equipment.

We will do our utmost to cater for dietary requirements. Please inform us of these when making your booking.

Reception is not open 24 hours. Therefore, in an emergency please call one of the following numbers. If it is a life-threatening emergency please call 999 for Police, Ambulance or Fire Services.

If it is any other emergency, please call the Caboose Emergency Number on +44 7770 211263. This number is only operational between 20:00 to 07:00

We do not operate a minimum or maximum length of stay. For longer stays, we will need to routinely service the room.

We would highly recommend you visit our two sister properties during your stay in Salisbury. Deacons is a traditional, friendly and independently owned free house pub 1-minute walk from Caboose. Tinga is an exciting and immersive Mexican restaurant and bar just 4 minutes’ drive or 11-minute walk from Caboose.

We have no onsite parking, however, the railway station car park is a 1-minute walk from Caboose. Salisbury Central Car Park is also nearby, only a 2-minute drive/6-minute walk. There are several 30-minute parking bays opposite Caboose which allow you to drop off your luggage and check in before parking in one of the above car parks.

Well behaved pets are allowed in our outside area, however, animals are not permitted inside the building in both the Parlour and Residence.

All of our rooms are equipped with tea and coffee making facilities. We supply illy coffee (caffeinated and decaffeinated), a variety of Dammann tea, illy sugar (white and demerara), semi-skimmed milk, Lotus caramelised biscuits.

A bottle of water and a packet of Candy Kittens sweets (Vegan, Gluten Free, Natural Flavours) is also provided for each guest within our rooms.

Every room is equipped with a hairdryer which can be found in the one of the baskets within the wardrobe unit.

Each room is also fitted with an individually controlled air conditioning unit so you can control the temperature of your room. We ask that you give the unit a few minutes to warm up if selecting the heating setting. Full usage instructions are provided within our Room Information Folders.

We offer a no smoking policy throughout Caboose in the Parlour and Residence. However, you may smoke in our outside area and ask that you use the cigarette bins provided.

We provide complimentary Wi-Fi throughout the building.